All of the following information is available to you 24 hours a day using a secure and encrypted message connection:
- Batch deposit summary information and
transactions details (six months of history)
- Chargeback information (six months of history)
- Retrieval information (six months of history)
- Cardholder account inquiries (six months of monetary history)
- Statements (three months of history)
eMerchantView Demo
eMerchantView Quick Reference Guide (PDF format)
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Contact your Merchant Sales Representative or our Merchant Services team by phone at 1-800-572-6039 Mon. thru Fri. 8:00 am to 5:00 pm EST, or by e-mail at merchantservices@firstmerit.com to receive:
- eMerchantView service agreement
- Digital Certificate (for secure/encrypted information exchange)
- System Passwords
- Once you have your digital Certificate and System Password download the Quick Start guide and the Entrust Direct Software by clicking the links below.
Download the Quick Start guide (PDF format)
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