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We are excited to introduce you to our great products & award-winning service
On February 20, 2010, the 24 Chicago-area branches of First Bank began operation as FirstMerit Bank. Throughout this transition, we will remain focused on you.
Key Facts
- If you were a First Bank customer prior to 12/31/09 you should have received your Welcome Packet – if you have not received this packet please call 1-888-554-4362
- If you became a First Bank customer after 12/31/09 you should receive your Welcome Packet within the next few weeks
- If you currently receive monthly statements for your account you will receive a final statement from First Bank through close of business on February 19, 2010
- Interest rates and maturity dates currently in effect on your deposit accounts will continue as outlined in your account agreement
- Continue to make your scheduled loan payments
- All accounts (with the exception of safe deposit boxes) will receive new account numbers
- Your deposits will continue to be FDIC-insured up to the maximum limits
- If you have not yet activated your FirstMerit Debit/ATM Card – please do so as soon as possible
Frequently Asked Questions
- What about my Direct Deposits, Automatic Payments and Transfers?
- If you currently have direct deposits and/or automatic payments from your
account, FirstMerit will request that these automatically be transferred to
the FirstMerit system. However, to ensure the change has been made, we
would encourage you to notify the parties that initiated the deposit or
transfer and provide them with your new account number.
- How do I access FirstMerit's Online Banking?
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- Login here
- If you have questions regarding your FirstMerit Online Banking account please call 1-888-554-4362, option. 3, option 3
We are excited about our future together
Please take a moment to review our site and get to know us better.
Throughout this transition – we will remain focused on you
We will keep this page updated with the latest information so you are comfortable and confident about your transition to the FirstMerit family.
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