About FirstMerit | Locations | Investors | Careers | Contact Us        Search
FirstMerit
          24 hour Contact Center
                  Call 1-888-554-4362
Online Login: Online Banking401kMy Streetscape
Brilliant. VISA GIFT CARDS. Learn More.
FirstMerit Bank
FirstMerit Online Bill Pay Terms and Condition
Note: All references to the "Service" reflect the Online Bill Payment Service offered by FirstMerit Bank, N.A through CheckFree Services Corporation. Checkfree is an independent third party not affiliated with FirstMerit.
Service Definitions
Payments Scheduling and Service Agreement
Payment Authorization and Remittance
Payment Methods, Cancellations, and Stops
Prohibited Payments and Exceptions
Bill Delivery and Presentment
Exclusions of Warranties | Password and Security
Your Liability for Unauthorized Transfers | Errors and Questions
Disclosure of Account Information | Service Fees and Charges
Failed or Returned Transactions | Alterations and Amendments
Address or Banking Changes | Service Termination or Cancellation
Returned Payments and Disputes
No Waiver, Captions, and Governing Law
PAYMENT METHODS

The Service reserves the right to select the method in which to remit funds on your behalf to your Biller. These payment methods may include, but may not be limited to, an electronic payment, an electronic to check payment, or a laser draft payment (funds remitted to the Biller are deducted from your Payment Account when the laser draft is presented to your financial institution for payment).

PAYMENT CANCELLATION REQUESTS

You may cancel or edit any Scheduled Payment (including recurring payments) by following the directions within the application. There is no charge for canceling or editing a Scheduled Payment. Once the Service has begun processing a payment it cannot be cancelled or edited, therefore a stop payment request must be submitted.

STOP PAYMENT REQUESTS

The Service's ability to process a stop payment request will depend on the payment method and whether or not a check has cleared. The Service may also not have a reasonable opportunity to act on any stop payment request after a payment has been processed. If you desire to stop any payment that has already been processed, you must contact Customer Service. Although the Service will make every effort to accommodate your request, the Service will have no liability for failing to do so. The Service may also require you to present your request in writing within fourteen (14) days. The charge for each stop payment request will be the current charge for such service as set out in the applicable fee schedule.