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FirstMerit Online Bill Pay Terms and Condition
Note: All references to the "Service" reflect the Online Bill Payment Service offered by FirstMerit Bank, N.A through CheckFree Services Corporation. Checkfree is an independent third party not affiliated with FirstMerit.
Service Definitions
Payments Scheduling and Service Agreement
Payment Authorization and Remittance
Payment Methods, Cancellations, and Stops
Prohibited Payments and Exceptions
Bill Delivery and Presentment
Exclusions of Warranties | Password and Security
Your Liability for Unauthorized Transfers | Errors and Questions
Disclosure of Account Information | Service Fees and Charges
Failed or Returned Transactions | Alterations and Amendments
Address or Banking Changes | Service Termination or Cancellation
Returned Payments and Disputes
No Waiver, Captions, and Governing Law
RETURNED PAYMENTS

In using the Service, you understand that Billers and/or the United States Postal Service may return payments to the Service for various reasons such as, but not limited to, Biller's forwarding address expired; Biller account number is not valid; Biller is unable to locate account; or Biller account is paid in full. The Service will use its best efforts to research and correct the returned payment and return it to your Biller, or void the payment and credit your Payment Account. You may receive notification from the Service.

INFORMATION AUTHORIZATION

Your enrollment in the Service may not be fulfilled if the Service cannot verify your identity or other necessary information. Through your enrollment in the Service, you agree that the Service reserves the right to request a review of your credit rating at its own expense through an authorized bureau. In addition, you agree that the Service reserves the right to obtain financial information regarding your account from a Biller or your financial institution (for example, to resolve payment posting problems or for verification).

DISPUTES

In the event of a dispute regarding the Service, you and the Service agree to resolve the dispute by looking to this Agreement. You agree that this Agreement is the complete and exclusive statement of the agreement between you and the Service which supersedes any proposal or prior agreement, oral or written, and any other communications between you and the Service relating to the subject matter of this Agreement. If there is a conflict between what an employee of the Service or Customer Service Department says and the terms of this Agreement, the terms of this Agreement will prevail.

ASSIGNMENT

You may not assign this Agreement to any other party. The Service may assign this Agreement to any future, directly or indirectly, affiliated company. The Service may also assign or delegate certain of its rights and responsibilities under this Agreement to independent contractors or other third parties.