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FirstMerit Bank
          24 hour Contact Center
                  Call 1-888-554-4362
Online Login: Online Banking401k
Online Banking and Online Bill Pay Two Factor Help
  1. Why is FirstMerit doing this?
  2. Why do I need to register my browser?
  3. What if I decline to register my
    browser with Internet Banking?
  4. How often do I need to register my browser?
  5. How many browsers may I register?
  6. Why do I keep getting prompted with my
    security questions at every login attempt?
Why is FirstMerit doing this?
There is an official "Guidance" from the Federal Financial Institutions Examination Council that says banks will need to have Multifactor Authentication for their online customers. Your security and the safety of your account and financial information are of the utmost importance to us. To implement the highest possible level of protection, we have upgraded the authentication process for FirstMerit Internet Banking to include the registration of your browser.