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FirstMerit
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Online Banking and Online Bill Pay Two Factor Help
  1. Why is FirstMerit doing this?
  2. Why do I need to register my browser?
  3. What if I decline to register my
    browser with Internet Banking?
  4. How often do I need to register my browser?
  5. How many browsers may I register?
  6. Why do I keep getting prompted with my
    security questions at every login attempt?
Why do I keep getting prompted with my security questions at every login attempt?
FirstMerit's Online Banking will present your security questions whenever you log in with a browser that has not been registered. After answering your questions and providing your account password, you will be given the option to register your browser. If the computer you are using is not a public PC and you use it to access Internet Banking, we recommend that you register it with a cookie. Please provide a nickname for your browser and click the "Register Browser with a Cookie" button.