Contact FirstMerit

24 hour Contact Center
Call 1-888-554-4362

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Contact FirstMerit

24 hour Customer Contact Center

1-888-554-4362
In the Akron area, please call 330-996-6000.

FirstMerit Bank Card Department

1-888-554-4362

Loan by Phone

1-800-41MERIT (1-800-416-3748)

FirstMerit Mortgage Corporation

1-800-562-6694

FirstMerit Investment Services

1-800-627-1289

FirstMerit Trust Services

1-888-554-4362

Feedback or Inquiries

We always value your feedback, whether face-to-face or over the Internet. If you have comments about our Web site or any of our products or services, send us an e-mail at customerservice@firstmerit.com (for business, email us at businessbanking@firstmerit.com). If you would like to hear back from a FirstMerit customer representative, please indicate that in your message.