All of the following information is available to you 24 hours a day using a secure and encrypted message connection:
- Batch deposit summary information and transactions details (six months of history)
- Chargeback information (six months of history)
- Retrieval information (six months of history)
- Cardholder account inquiries (six months of monetary history)
- Statements (three months of history)
eMerchantView Demo
eMerchantView Quick Reference Guide (PDF format)
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Contact your Merchant Sales Representative or our Merchant Services team by phone at 1-800-572-6039 Mon. thru Fri. 8:00 am to 5:00 pm EST, or by e-mail at merchantservices@firstmerit.com to receive:
- eMerchantView service agreement
- Digital Certificate (for secure/encrypted information exchange)
- System Passwords
- Once you have your digital Certificate and System Password download the Quick Start guide and the Entrust Direct Software by clicking the links below.
View the Quick Start guide
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