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FirstMerit Privacy Policy
Our Commitment to Protecting Your Privacy and Your Choice to Limit Marketing
We Strive To Fulfill Your Trust…Every Day. You can be confident in the trust you have placed in FirstMerit. We honor that trust and strive to return it by offering you financial security, backed by the highest quality products and services. Information is at the heart of our ability to deliver the value-added, personalized service you deserve. You have a right to know what information we gather about you, and how we use it to enhance the convenience and quality of our services.
Our Commitment to Protecting Your Privacy

Information Is Used To Enhance Our Service

How We Share Information Within Our FirstMerit Family

How We Share Selected Information With Third Parties

Joint Accounts

How We Share Selected Information With Third Parties

Sharing With Joint Marketing and Customer Service Companies
In order to provide you with offers of beneficial financial products and services, we may disclose customer information as described above in the Information Collection section to companies who perform joint marketing or customer services for us. This may include companies that perform marketing services on our behalf or other financial institutions with whom we have joint marketing agreements. Such companies are obligated contractually to keep customer information confidential and to comply with our confidentiality rules and policies. These companies are prohibited from using customer information for any purpose other than the purpose for which we've contracted.

Sharing With Other Non-FirstMerit Companies
To better serve your needs, we may also disclose customer information as described above in the Information Collection section to non-affiliated financial service providers or non-financial companies such as companies that offer products and services that we believe may be beneficial to you. Such disclosure of selected information allows us to partner with companies who have a specific financial expertise so we can offer you a wider array of products and services. Such companies are obligated contractually to keep customer information confidential and to comply with our confidentiality rules and policies. These companies are prohibited from using customer information for any purpose other than the purpose for which we've contracted. If you prefer not to have your customer information disclosed to non-FirstMerit companies, you may "opt out" (that is, you may direct us not to make those disclosures and we will not do so) by calling us toll-free at 1-866-353-0020. If you have previously exercised your right to opt out, your election will continue to be honored and there is no need to do so again. Please note that if you choose to opt out, certain information may still be disclosed to third parties as permitted by law, including information to companies providing joint marketing or customer services.