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FirstMerit Bank

Internet Banking Privacy and Security

FirstMerit recognizes the need to protect the confidentiality of the information that you provide and that may be viewed via the Internet. For that reason, we have adopted the following Principles for Internet banking. If you would like additional information or have any questions about these Principles, please contact us by calling 1-888-554-4362 or by sending us an e-mail message. These FirstMerit Internet Banking Privacy and Security Principles do not constitute a contract and may be revised from time to time.

Your User Name and Password Encryption Cookies E-mail Logging Out Firewalls Viruses		Encryption Information you provide us or that we provide you, and any instructions you make to us via our Internet banking service are encrypted. This means that the information shared between your browser and FirstMerit is scrambled using an algorithm and then decoded once it is received by us or by you using a decoder that is stored in your browser. We use, and require you to use and receive, 128-bit encryption. Note that e-mail communication is not encrypted in this manner. Do not send confidential information or instructions to us via e-mail. For more information, read the following section regarding e-mail.