FirstMerit Mission, Vision, and Core Values

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FirstMerit Mission, Vision, and Core Values

Mission To improve and preserve the financial well being of our customers and the communities we serve. Vision To be the bank of first choice for financial services in the communities we serve.

Core Values Financial Performance - personal commitment and accountability to provide excellence in financial performance for our customers and shareholders. Integrity - People with a deep sense of integrity in all aspects of our business. Risk Management - People who know, understand and embrace our Credit Culture, strong risk governance and risk management. Superior Service - People who work to earn our customers' business every day through our service ethic and focus on providing superior service. Teamwork - positive, competent, energized and focused people with the attitude of ownership in the company and customer relationships, who through open communication and respect foster collaboration and have fun while maintaining individual accountability and celebrate successes together.