Collections & Receivables

Collections & Receivables Solutions

Our collection solutions provide reliable management of your company’s accounts receivables. Our services streamline your collection process, consolidate paper and electronic payments, and reduce payment collection times to allow faster access to funds. With continuous access to information, FirstMerit’s Receivable Management solutions allow you to focus on more profitable activities.

Accounts Receivable (A/R) Lockbox

Our Accounts Receivable Lockbox is a comprehensive receivables management solution designed to turn your receivables into cash faster and allow your business to focus on more profitable, revenue generating activities.


Features & Benefits

  • Comprehensive, cost effective access to your collected funds position
  • Timely payment collection and cash application
  • Same-day, online access to incoming payment information for posting
  • Full color images of checks and associated remittance documents
  • Customized batching and processing times
  • Incorporate credit card payments into the lockbox process
  • Integrate payments received at your office into your receivables posting and information
 

Unique Receivables Management Capabilities:

  • Payment alerts: Track anticipated payments for more effective receivables management
  • Continuous information updates: Review receivables throughout the day and improve timing of important customer decisions
  • Flexible search capabilities: Save time with a wide range of search options to improve research and exception management
  • Exception management: Immediate online notification of exception items for decision and/or modification
  • Optical character recognition (OCR) remittance processing: Combine coupon scanning with payment collection to virtually eliminate time spent updating your accounts receivables

Let's Talk

  • Email us
  • Call: 800-644-6962
    Legacy Citizens Customers:  800-946-2264

 

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Remote Deposit Capture: FirstMerit e-Deposit®

Our FirstMerit e-Deposit provides the convenience to make check deposits right from your office, eliminating trips to the branch. Checks are scanned and imaged on your premises using an office PC and a check scanner. Deposits can be sent electronically to FirstMerit anytime rather than spending time driving to a branch and later deposit times give you added convenience and flexibility.


Features & Benefits

  • Check data and images are captured on your premises using an office PC and a low-cost image scanner
  • The deposit is transmitted to FirstMerit via a secure Internet connection (you can send the deposit electronically up to 7:00 p.m. (EST) for same day credit)
  • Check images and data are captured, inspected, corrected, and balanced at your location using industry-leading technology, and items and data are transmitted to the Remote Deposit Capture central site for processing
  • You have the ability to view the deposited images on your PC for two years
  • You can deposit checks from multiple locations into a single account for reduced costs and improved reconcilement of your deposits

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Let's Talk

  • Email us
  • Call: 800-644-6962
    Legacy Citizens Customers:  800-946-2264

 

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FirstMerit AR-Box™

AR-Box consolidates your customer’s electronic payment information from online bill payment processors into a single source.


Features & Benefits

  • Incoming payment information is sent to AR-Box, which credits your account at FirstMerit
  • An automated accounts receivable file can be created to upload payment information directly to your accounting system
  • No capital investment to quickly help your business manage all your incoming bill payer transactions from multiple processors

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Let's Talk

  • Email us
  • Call: 800-644-6962
    Legacy Citizens Customers:  800-946-2264

 

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Automated Clearing House (ACH)

Our Automated Clearing House (ACH) solutions provide your company with a reliable, cost effective way to manage your company’s accounts receivables.


Features & Benefits

  • Gain control over timing of your payments by debiting customers for collection
  • Less expensive alternative to collect funds from customers
  • Saves postage and clerical expenses
  • Reduce or eliminate the cost of handling paper checks and invoices
  • Comprehensive online services to manage payments and associated remittance through FirstMerit e-Connect
  • Multiple payment options to accommodate both consumer and corporate debits

Let's Talk

  • Email us
  • Call: 800-644-6962
    Legacy Citizens Customers:  800-946-2264

 

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Deposit Reconcilement

Our Deposit Reconcilement service enables you to manage multiple deposits from various business locations from a single account. 


Features & Benefits

  • Special serial-numbered deposit slips are used to identify each depositing location
  • Detailed reports are provided to assist you in reconciling the deposits of each location to the deposits on your checking account statement

Let's Talk

  • Email us
  • Call: 800-644-6962
    Legacy Citizens Customers:  800-946-2264

 

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Cash Vault

Our cash vault provides services to meet all your cash processing and coin/currency ordering needs. Our vault is staffed with professionally trained personnel to help securely manage your cash deposits to assist in meeting your daily cash needs. 


Features & Benefits

  • Ability to transport your cash deposits via secure, armored carrier for timely and accurate deposit information
  • Deposits receive credit on the day of collection to maximize your working capital
  • Deposit information is incorporated into standard account reporting to streamline your daily account management 
  • Convenient coin and currency ordering to meet your specific cash needs

 

Let's Talk

  • Email us
  • Call: 800-644-6962
    Legacy Citizens Customers:  800-946-2264

 

See Details ▼