• How set up a new user

    FirstMerit e-Connect allows you to easily create new users. To begin, click the Administration link.
    Note: If you do not see an Administration link you may not be entitled to this feature. Please contact your company administration to obtain additional entitlements.
  • Next, click the User Setup link.
  • Click the Add New User button.
  • Click the Continue button.
  • Complete the required fields.
  • Select Secondary from the Status drop down.
  • Click the Entitlements tab.
  • Note that all entitlements are enabled by default.
  • Click the Uncheck All button to clear all checkboxes.
  • Then select the necessary entitlements.
  • Click the Accounts button.
  • Select and account.
  • Click the Check All button.
  • To grant the new user entitlements to the next account in the account list, click the Next Account button.
  • Click the Check All button.
  • Once the new user has been granted entitlements to the necessary accounts, click the Save User and Exit button.
  • If not completed earlier, enter and confirm a user password.
  • Click the Save User and Exit button.
  • The new user will now be displayed in the User Setup page.