PrivateBank Customer Service

Our team of professionals can help you with private banking, personal trust & estate services, investment & wealth management services, insurance, retirement planning and more.

Contact A FirstMerit PrivateBank Team Near You

Our team of professionals can help you with private banking, personal trust & estate services, investment & wealth management services, insurance, retirement planning and more.

Akron Office

106 S. Main Street, 5th Floor 
Akron, OH 44308

  • Email us
  • Call 1-888-384-6388

Bloomfield Hills Office

39520 Woodward Avenue, Suite 101
Bloomfield Hills, MI 48304

  • Email us
  • Call 1-866-625-5820

Canton Office

4481 Munson St. N.W., Suite 200
Canton, OH 44718

  • Email us
  • Call 1-877-478-2406

Chicago Office

222 N. LaSalle Street, 12th Floor
Chicago, IL 60601

  • Email us
  • Call 1-312-775-4909

Cleveland Office

101 West Prospect, Suite 350
Cleveland, Ohio 44115

  • Email us
  • Call 1-877-478-2495

Columbus Office

250 Civic Center Drive, Suite 550
Columbus, Ohio 43215

  • Email us
  • Call 1-877-478-2412

East Lansing Office

1331 East Grand River, Suite 230
East Lansing, MI 48823

  • Email us
  • Call 1-517-337-4130

Elyria Office

105 Court Street, 4th Floor
Elyria, Ohio 44035

  • Email us
  • Call 1-800-532-8767

Flint Office

328 South Saginaw Street
Flint, MI 48502

  • Email us
  • Call 1-800-950-2484

Jackson Office

100 East Michigan Avenue, Suite 200
Jackson, MI 49201 

  • Email us
  • Call 1-517-788-2714

Mansfield Office

100 Park Avenue, 2nd Floor 
Mansfield, Ohio 44902

  • Email us
  • Call 1-877-478-2421

Medina Office

39 Public Square, 3rd Floor    
Medina, Ohio 44256

  • Email us
  • Call 1-800-589-2007

Mentor Office

7800 Reynolds Road, 2nd Floor
Mentor, Ohio 44060

  • Email us
  • Call 1-877-478-2496

Saginaw Office

101 North Washington Street
Saginaw, MI 48607

  • Email us
  • Call 1-800-825-7200

Toledo Office

411 Adams Street                  
Toledo, Ohio 43604

  • Email us
  • Call 1-877-717-0012

Wooster Office

135 E. Liberty Street, 2nd Floor
Wooster, Ohio 44691

  • Email us
  • Call 1-877-478-2418